It is believed that small businesses do not need CRM systems as they are costly. But this is wrong. It is a fact that you…
Your customer support team is the frontline that is responsible to solve problems faced by your users. Irrespective of the fact that you are selling…
Your relationship with your customers is key when you are trying to improve your business. Therefore, you are required to manage customer relationships as effectively…
If you are one of the persons that have an endless list of things to do such as attending to several customer inquiries, emails, business…
There are several CRM software available in the market these days and they all have their specific functionalities and features. While selecting one of those…
The coronavirus pandemic has been successful in crippling the everyday lives of businesses all over the world. Most of the companies around the world are…
The long-form of HIPAA is Health Insurance Portability and Accountability Act and it is a legislation in the US that is designed for both protecting…
When your freelancing business grows there is a struggle managing more emails and contacts daily. You are in the need of status updates related to…
Work wherever you want, wear whatever you want, make your own hours. While all of the freedoms that come along with freelancing are great, it’s…
Remember the common saying, ‘The customer is always right?’ Nothing could be further from the truth, in the business world. Customer relations is a very…
Customer relationship management, often referred to as CRM, is crucial to any business. This is a wonderful way to not only increase sales, but also…