Why CRM?

The use of the right CRM software has a great impact on small businesses. The survey conducted in 2015 concluded that the right CRM software was responsible for improving customer satisfaction and retention by 47%. The difference lies in providing a proper customer experience. These numbers give you an idea about how big this difference could be.

The CRM SOLUTIONS USA provides a next-gen experience to small businesses especially in the state of Florida. The company makes use of a cloud-based and customizable platform for aiding different teams to unlock their productivity. You will also find the sales figures moving up without having to take extraordinary efforts. It is easy to see what is required and when. The flow-based feed that details personalized and prioritized tasks can be used along with other details without any need to leave the page. We have completed several amazing jobs in our time. The CRM related services we provide follow this route,

  • Branding work.
  • Development.
  • Project planning.
  • Design.
  • Creativity.
  • Production.

CRM features 

1. Tracking interactions: The CRM solution offered by CRM SOLUTIONS USA gives you the CRM setup that can be used by small businesses operating in the Tampa area. The software allows the user to track and organize interactions with potential and existing clients. The software has a provision to allow the client to log in and manage the interaction. They may also generate sales reports, capture and store all the lead data, and perform segmentation of the targeted audience.

2. Lead management: You can also feed the different leads received from the website of the user such as orders and feedback forms into the CRM software. Users are able to develop message templates and send group emails to the leads. It is also possible to capture notes related to task assignments, client interactions, and schedule the meetings. You can also create personalized invoices by entering the client’s information.

3. Sales Funnel: There is a sales functionality offered by CRM SOLUTIONS USA that provides the overview of transactions in progress and also lets you know the stages involved. When you have a sales dashboard, it is easy for the salesmen to quickly see the number of deals they have finalized, the number of clients not invoiced yet, and their rating in relationship with other agents.

Other Services

Other services we provide include,

  • Social media marketing.
  • WordPress website design.
  • Online marketing & SEO.
  • Software development.
  • Online reputation management.
  • Software development outsourcing.